New Zealand

Cyber Emergency Support

Cyber Emergency Support

Welcome to the Delta Cyber Emergency Support centre. If you believe you have suffered a cyber attack please contact:

Delta Cyber Emergency Support Line

This page will provide you with some information on some immediate steps you can take if you suffer a typical cyber attack.

Contact Us

If you believe you have suffered a cyber attack please contact:

0800 335 820

Our call centre is available 24/7 to answer your calls.

For immediate expert assistance, our specialists are available Monday to Friday between 7am and 9pm.

If you suffer an attack outside of these hours, our experts are notified and will contact you the next working day. Note this service is purely for cyber emergency support and if you think you have suffered a cyber attack.

Common cyber attacks

These are the common cyber attacks and general guideance on what immediate steps you can take to mitigate a cyber attack.

Business Email compromise (BEC)

A threat actor has hacked into your business email account and sends emails pretending to be you,

For more information on how to mitigate this cyber attack - please click here: MS365

Privacy Breach

When you either intentionally or accidentally provide unauthorised or accidental access to someone's personal information OR disclose, alter, lose or destroy someone's personal information. Note a privacy breach also occurs when someone is unable to access their personal information due to, for example, their account being hacked.

For more information on how to mitigate this type of cyber attack - please click here: Office of the Privacy Commissioner - Responding to a privacy breach

Ransomware

A threat actor has hacked into your network and is demanding a ransom payment in order to return your data.

For more information on how to mitigate this type of cyber attack - please click here: CISA

Cyber notification form

To notifiy us of a cyber attack, please complete the notification form Cyber Notification Form

Our Team

Petra Lucioli

Group Claims Manager

+64 27 700 7952 petra@deltainsurance.co.nz

Fleur Goodyear

Senior Liability Claims Handler, Technical Liability Claims Lead

+64 22 011 5915 fleur@deltainsurance.co.nz

Antonio Prgomet (BCOM ANZIIF)

Senior Liability Claims Handler

+64 22 140 0171 antonio@deltainsurance.co.nz

Sharna Garbett

Senior Liability Claims Handler and Claims Broker Relationship Lead

+64 22 700 1830 sharna@deltainsurance.co.nz

Our Partners

Incident Repsonse Solutions

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Duncan Cotterill

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