Joanna Quigan - Cyber Product Lead
Kia ora Joanna Quigan
With a naturally inquisitive mind and eagerness to be constantly challenged, Delta Insurance Cyber Product Lead – Joanna (Jo) Quigan has found herself right where she belongs.
After joining the general insurance industry nearly two decades ago, Jo has built her career working across various financial lines broking, underwriting and product manager roles within global firms – specialising in professional indemnity and later blazing a trail in the then new-to-market cyber insurance space, making her among the most experienced operators in this dynamic field. Whilst Jo admits, like many, she “fell into insurance” – she acknowledges the industry offers a broad range of career pathways, transferrable skills and opportunities to create connections with a diverse range of people.
Coming on board at Delta Insurance in 2019, Jo quickly became involved in the development of Delta’s cyber offering and product strategy, and by 2023 added Cyber Product Lead to her responsibilities. Personally aligned with Delta’s philosophy of customer-focused innovation delivering tailored insurance solutions for clients, Jo finds it rewarding to work together with brokers to help protect organisations from the financial and reputational impacts of a cyber-attack, as well as other risk management solutions to help strengthen cybersecurity posture and safeguard against cyber-related threats.
Viewing cyber as an increasingly essential component of every company’s liability cover, she’s witnessed the rapid advancement and maturity of cyber insurance over the last 10+ years since it first became available in the New Zealand market and emphasizes it continues to evolve. Jo stays up to date on latest industry trends and emerging risks, to continue to upskill in cyber whilst providing support and thought leadership to colleagues, brokers, and clients to raise awareness of cyber risk, and the necessity for effective mitigation.
She notes that New Zealand is not immune to cyber risk and that government, regulators, boards of directors, consumers, suppliers, and the public are gaining a stronger appreciation that the risks are real and present here. The (in)famous ‘she’ll be right’ attitude is steadily giving way to a realisation that it is no longer if, but when cybercriminals come calling.
The cyber space attracts dynamic and unique exposures, often industry-specific, she highlights that businesses of all sizes, whether they are large corporations or small-medium enterprises, must ensure they prioritise cyber resilience.
Outside of the office, Jo enjoys spending time with her family, travelling, and lives rurally on the West Coast of Tāmaki Makaurau.