Cyber Claims Hub

Delta’s in-house claims team manages every step of the cyber claims process from first notification through to resolution. We assess the scope of the incident, confirm policy coverage, and coordinate approved payments for covered losses such as data restoration, legal costs, breach response services, or business interruption (if applicable). Working closely with trusted vendors, including forensic experts and breach coaches, Delta ensures the policyholder is supported by the right people at the right time. 

When a cyber incident strikes, Duncan Cotterill steps in as your expert breach coach, guiding you and your client through the complex legal, regulatory, and reputational risks. They coordinate the incident response from the outset - advising on compliance with data breach laws, managing external specialists (forensic investigators, PR consultants, technical engineers), overseeing communications with stakeholders, and maintaining rigorous documentation. Their strategic counsel helps minimise legal exposure, reduce financial and reputational damage, and ensure lessons are captured with controls implemented for the future. 

Our forensic expert triages the event, secures your systems, and preserves your IT environment for full investigation. Their team specialises in computer forensics, handling the collection, processing, and examination of digital evidence to determine how the attack occurred and assess the full scope and impact. They support legal proceedings and regulatory reviews by acting as expert witnesses and delivering reports to forensic standards. Incident Response Solutions , identify vulnerabilities, advise on containment and recovery, and recommend preventive controls so your clients can restore operations and reduce future risk.